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Sending & Tracking Messages

Send an SMS with Quick Send and follow any broadcast from campaign level down to a single recipient.

The dashboard lets you send messages directly and, more importantly, trace what happened to every send: from a campaign, to a communication (one broadcast), to the individual message for each recipient. The grouping model is explained in Communications & Campaigns.

Quick Send

The home page ends with a Quick Send form, an admin shortcut for one-off or test sends without touching the API:

The Quick Send form on the dashboard home page

  1. Pick the tenant and project the send should be scoped to.
  2. Optionally attach it to an existing campaign and communication for grouping.
  3. Add up to 100 recipients (enter, tab, comma, or paste to add) and a message up to 1600 characters.

Campaigns

The Campaigns page ranks campaigns by message count and cost, with a searchable table showing each campaign's tenant and its aggregate recipients, delivered, failed, and blocked counts. Campaigns are folders: click one to see the communications inside it.

The Campaigns page with top-performer charts and campaign table

Inside a campaign

A campaign's page shows the accumulative activity stats at the top of all communications associated with it and a communication table at the bottom

The Campaigns page with top-performer charts and campaign table

Communications

The Communications page is the same view one level down: every broadcast send across all tenants, filterable by tenant and searchable by ID.

The Communications page listing broadcast sends

Inside a communication

A communication's page shows the outcome of that one broadcast: total recipients, delivered/failed/blocked counts with rates, total cost, and hour-by-hour delivery activity charts.

At the bottom, the recipients table lists every phone number in the blast with its status, billable message parts, cost, and send time:

Clicking a recipient opens that phone number's page, where you can see the full message and event history including webhook deliveries. Costs shown here roll up from per-part message pricing; see Cost Model.

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